This information is to assist us to get to know our residents so that we can help them feel welcome, safe and comfortable in their new home.

The information may be displayed in the resident’s room to encourage the flow of interaction and connection with staff members.

Please use the guidelines below but feel free to add or leave anything you like.

Carer/the person who knows me best: This may be a spouse, relative, friend or carer.

I would like you to know: Include anything you feel is important, eg I have dementia, I have never been in hospital before, I prefer female carers, I am left-handed, I am allergic to …,
other languages I can speak.

My life so far (family, home, background and treasured possessions): Include place of birth, education, marital status, children, grandchildren, friends and pets. Any religious or cultural considerations.

Current and past interests, jobs and places I have lived: Include career history, voluntary experience, clubs and memberships, sports or cultural interests.

The following routines are important to me: What time do you usually get up/go to bed? Do you have a regular nap or enjoy a snack or walk at a particular time of the day? Do you have a hot drink before bed, carry out personal care activities in a particular order, or like to watch the news at 6pm? What time do you prefer to have breakfast, lunch, evening meal? Things that may worry or upset me: Include anything you may find troubling, eg family concerns, being apart from a loved one, or physical needs such as being in pain, constipated, thirsty or hungry. List environmental factors that may also make you feel anxious, eg open doors, loud voices or the dark.

What makes me feel better if I am anxious or upset: Include things that may help if you become unhappy or distressed, eg comforting words, music or TV. Do you like company and
someone sitting and talking with you or do you prefer quiet time alone?

How we can communicate: How do you usually communicate, eg verbally, using gestures, pointing or a mixture of both? Can you read and write and does writing things down help? How do you indicate pain, discomfort, thirst or hunger? Include anything that may help staff identify your needs.

My Full Name:

Name I like to be called:

Where I live (list your area, not your full address):

Carer/the person who knows me best:

I would like you to know:

My life so far (family, home, background and treasured possessions):

Current and past interests, jobs and places I have lived:

The following routines are important to me:

Things that may worry or upset me:

What makes me feel better if I am anxious or upset:

My hearing and eyesight:

How we can communicate:

Other notes about me:

Date completed:

By whom:

Relationship to person:

I agree that the information in this leaflet may be shared with health and social care professionals.